Frequently Asked Questions (FAQ)
1. Where are your products made?
All our products are proudly made in Sweden. We prioritize local production to ensure high quality, sustainability, and ethical working conditions.
2. What materials do you use?
We use carefully selected, high-quality materials that are sustainable and eco-friendly whenever possible. Our goal is to minimize our environmental impact while maintaining premium product standards.
3. Do you offer international shipping?
Yes, we ship worldwide! Shipping times and costs vary depending on the destination. You can find more details at checkout or contact us for specific inquiries.
4. How long does delivery take?
For orders within Sweden, delivery typically takes 2-5 business days. International orders may take longer, depending on the destination and shipping method selected.
5. Can I return or exchange a product?
Yes! We have a hassle-free return and exchange policy. If you’re not satisfied with your purchase, you can return it within 14 days of receiving your order. Please visit our Returns & Exchanges page for more details.
6. Do you offer custom or personalized products?
Yes, we offer customizations on selected products. Feel free to reach out to our team to discuss your specific needs.
7. How can I contact customer support?
You can contact us via email at [your email address] or through our contact form on our website. We strive to respond within 24 hours.
8. Are your products sustainable?
Sustainability is at the core of our business. We use eco-friendly materials and responsible production methods to reduce our environmental footprint.
9. Do you collaborate with other brands or businesses?
Yes! We are open to collaborations and partnerships that align with our values. If you’re interested in working together, please reach out to us via email.
10. How do I stay updated on new products and promotions?
Subscribe to our newsletter and follow us on social media to stay informed about new releases, special offers, and exclusive updates!